At Olivier Ides, we are committed to delivering your orders quickly and safely. This Shipping Policy explains how we process and deliver products to customers worldwide.
Processing Time
All orders are processed within 2 to 4 business days after confirmation. Orders placed on weekends or holidays will be processed on the next business day.
Delivery Time
Delivery times vary depending on the destination. Typically, international orders are delivered within 7 to 21 business days. Please note that delivery delays may occasionally occur due to customs, courier issues, or factors beyond our control.
Shipping Charges
Shipping costs, if applicable, will be calculated and displayed at checkout before you complete your order. Any additional fees, such as customs duties or taxes, may apply depending on the destination country.
Order Tracking
Once your order has been shipped, you will receive a confirmation email with tracking information so you can monitor your shipment.
Cash on Delivery
As Olivier Ides only offers Cash on Delivery (COD), customers are required to make payment at the time of delivery. Please ensure someone is available at the delivery address to complete the transaction.
Damaged or Lost Packages
If your order arrives damaged or does not reach you within the expected timeframe, please contact us at [email protected] with your order details. We will work with our shipping partners to resolve the issue as quickly as possible.